Terms & Conditions

You agree to use the Divine Touch website only for lawful purposes and in a manner that does not interfere with the operation of the website or the experience of other users.

We make reasonable efforts to display our products, descriptions, images, colours and other information as accurately as possible.

However, actual product appearance may vary slightly depending on lighting, photography, screen settings, finishing and manufacturing characteristics.

Product availability, specifications and pricing may change from time to time without prior notice.

All prices displayed on our website are subject to change. We reserve the right to modify prices, product information and availability at any time.

We make reasonable efforts to keep pricing information accurate. If an error in price or product information is discovered after an order has been placed, we may contact you to discuss the available options.

When you place an order through our website, you are submitting a request to purchase the selected products.

An order may be subject to verification and availability before fulfilment.

Payments for orders placed through our website may be processed using third-party payment service providers made available through our store.

You agree to provide valid and accurate payment and billing information when required.

Payment transactions may also be subject to the terms and policies of the applicable payment provider.

Orders are shipped to the address provided by the customer during checkout.

Delivery timelines are estimates and may vary depending on location, courier operations, weather, holidays, unforeseen circumstances and other factors outside our reasonable control.

Please ensure that your delivery address and contact information are accurate before completing your order.

Divine Touch generally follows a no-return and no-exchange policy except where a resolution is applicable under our Returns & Refunds Policy or applicable law.

If a product arrives damaged, customers should follow the damage-claim procedure described in our Returns & Refunds Policy.

Unless otherwise stated, the content available on this website, including text, product descriptions, graphics, logos, images, design elements and other materials, is owned by or used by Divine Touch with appropriate rights.

You may not reproduce, copy, modify, distribute, publish or commercially exploit our website content without appropriate authorization.

If you create an account or provide information while using our website, you are responsible for maintaining the accuracy of the information you provide.

You should take reasonable steps to protect your account credentials and notify us if you believe your account has been accessed without authorization.

Our website may contain links to third-party websites, payment providers, courier services, social platforms or other external services.

These third parties may have their own terms, conditions and privacy policies. Divine Touch is not responsible for the policies or practices of third-party websites that are outside our control.

We aim to keep our website available and functioning properly. However, temporary interruptions may occur because of maintenance, technical issues, service provider problems or circumstances beyond our control.

We do not guarantee that the website will always be uninterrupted, error-free or available at all times.

To the extent permitted by applicable law, Divine Touch will not be responsible for losses arising from matters outside our reasonable control, including courier delays, network interruptions, payment-provider failures or other unforeseen events.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer right or legal protection that cannot lawfully be excluded or limited.

Divine Touch may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable requirements.

The updated version will be published on this page and will include a revised "Last Updated" date.

These Terms & Conditions are intended to be governed by the applicable laws of India, subject to any mandatory consumer protections and other rights applicable to you.